FIG 1.0 · THE CAPABILITY STACK

Five partners.
Sixteen tools.
One delivery contract.

We hold direct contractual partnerships with five platforms. You inherit the full capability under a single delivery contract — we carry the partner-management complexity, you get the certified tools, configured for South African enterprises.

5 Platform partners Direct contracts. Quarterly product reviews.
16 Tools we implement From AI agents to low-code to voice IVR.
1 Delivery contract Partner complexity stays our side of the table.
100% Certified engineers On every engagement, in every stack we ship.
01 · Capability

Stubber

AI Employees platform · South African · the platform behind FlySafair’s Lindi

Our flagship platform partnership. Stubber is a South-African-built AI Employees platform with visual workflow tooling, a multi-LLM model garden, native RAG, and omnichannel delivery (WhatsApp, voice, email, web). Every flagship agent in our production fleet runs on it.

What this partnership gives you
A production-grade AI employee, on real data, in 4–6 weeks.
stubber.com
Python gives you a working agent. An orchestration layer gives you a defensible one. Your CFO does not need to know the difference, until they need to know the difference.
AI Employees Platform Agentic core

The base platform our agents run on. Multi-LLM model garden, native RAG, visual workflow tooling, omnichannel delivery, full audit trail.

9 agents in production today
Workflow Studio Build surface

Visual designer for agent logic and conversation flows. We design the agent here; clients can read the same diagram.

Every agent designed here first
Model Garden LLM routing

Multi-LLM selection per step — flagship models for reasoning, smaller models for classification. Cost-per-task as a design parameter, not an afterthought.

Cost-per-task baselined at MVP
Channel Connectors Channels

WhatsApp Business API, Voice, email, web chat. The format your customer already uses — no portal, no app to install.

WhatsApp-first for SA market
Stubber · In their own words
02 · Capability

XOPS

Autonomous IT operations · $40M raised · WSJ-featured · in production at Fortune scale

XperiencOps (XOPS) is the autonomous IT operations platform deployed at four named Fortune-ranked enterprises. For a multi-site, multi-system South African enterprise, XOPS turns ticket-driven IT coordination into autonomous execution. Digital Army is the Southern Africa channel partner.

What this partnership gives you
Autonomous IT ops that compresses joiner/mover/leaver cycles from weeks to hours — and recovers R 75–150M/year in recoverable operational value for a large enterprise.
xops.io
XperiencOps Spoke IT automation

ServiceNow-certified spoke for autonomous resolution of IT tasks — onboarding, licence lifecycle, configuration, access governance. No RPA. No scripts. Goal-oriented AI.

Cencora: 1.25M actions/yr · 92% autonomy
Copilot Connector Microsoft integration

Native connector to Microsoft Copilot — surfaces XOPS autonomous actions inside Teams and M365 without leaving the Microsoft environment your people already use.

Corteva: post-carve-out Copilot integration
ISO/IEC 42001 Governance Compliance

ISO/IEC 42001 (AI), 27001:2022, 27018, SOC 2 aligned. CISO-accepted Configuration-as-Code under US financial services regulation. Short procurement conversation.

S&P Global: CISO-accepted under US finreg
03 · Capability

Matogen

Applied AI · data analytics · low-code · South African

Through our Matogen partnership we extend beyond pure agents into the data and application layers that sit alongside them. Carys for natural-language analytics on sensitive data, Mendix for enterprise low-code, Altair RapidMiner for predictive analytics — all delivered under our standard contract and discipline.

What this partnership gives you
Data, low-code, and applied AI in the same delivery envelope as your agents.
matogen.com
Carys NL analytics

Natural-language analytics over your data warehouse. Ask the question, get the chart — with row-level security and audit trail attached to every query.

Self-service BI for business teams
Mendix Low-code

Enterprise low-code platform for the apps your agents need to talk to. Build the surface, ship the back-of-house workflow, deploy under your tenancy.

Bespoke ops apps in weeks
Altair RapidMiner Predictive analytics

Predictive modelling and ML pipelines for the workflows where a classical model still outperforms an LLM — churn, propensity, risk scoring.

Decisioning models for SA market
04 · Capability

Microsoft

Copilot Studio · Azure AI Foundry · Power Platform · M365 · via DesireInfoWeb

For clients standardised on Microsoft. Through our Microsoft Partner relationship (delivered via DesireInfoWeb), we ship Copilot Studio agents, Azure AI Foundry deployments, Power Platform automations, and SharePoint intelligence. Certified Azure AI Engineers and Solutions Architects on every engagement — enterprise-grade AI inside your existing Microsoft tenancy.

What this partnership gives you
Enterprise AI inside your existing Microsoft 365 & Azure tenancy.
desireinfoweb.com
Copilot Studio Agent build

Build agents that live inside Teams, Outlook, SharePoint, and your custom Power Platform surfaces. Native to where your people already work.

M365-native agent deployments
Azure AI Foundry Model platform

Enterprise model orchestration — deploy, evaluate, and govern AI inside Azure under your existing data-residency, identity, and compliance posture.

Production AI inside Azure tenancy
Power Platform Automation

Power Automate flows, Power Apps surfaces, Dataverse persistence — the glue layer that makes Copilot Studio agents actually do things in your systems.

Operational glue layer
SharePoint Intelligence Knowledge

Turn the document library you already have into a defensible knowledge base for your Copilot agents — with permission-scoping inherited from SharePoint itself.

RAG over your real document estate
Copilot Connector Integration

Connect Copilot to the line-of-business systems Microsoft doesn’t cover natively — in-house ERPs, custom CRM, regulatory reporting stacks.

Bridge to non-Microsoft systems
05 · Capability

Nuacem

Conversational AI suite · voice · WhatsApp · ISO 27001

For customer-facing AI at scale. Nuacem powers conversational AI on WhatsApp, voice, and digital channels — deployed across SA businesses including Cell C. Three modules under one suite: Botjet for AI agents, Convojet for hybrid IVR, Observejet for live conversation moderation and analytics.

What this partnership gives you
Enterprise WhatsApp AI, IVR automation, and conversation analytics at carrier scale.
nuacem.com
Botjet Conversational AI

Production conversational AI for customer-facing channels at scale. The platform behind enterprise WhatsApp deployments — carrier-grade throughput and uptime.

Customer-facing AI at carrier scale
Convojet Voice / IVR

Hybrid IVR — AI on the front line for deflection and classification, human handoff with full context when the conversation needs it.

Contact-centre deflection at scale
Observejet Quality & analytics

Live conversation monitoring, sentiment, escalation triggers, and post-conversation analytics — the quality layer most agent deployments forget to build.

Continuous quality monitoring
FIG 1.1 · THE POSTURE

What we do. What we don’t.

We do

Hold the partnerships.

Five direct contractual relationships. Quarterly product reviews with each. Certified engineers on every engagement. You inherit the capability under one delivery contract.

We do

Configure for South Africa.

POPIA alignment, ZAR billing, SA enterprise integrations, local data residency where the platform supports it, WhatsApp-first channel fit.

We don’t

Build the platforms ourselves.

The platforms above are the work of teams ten, fifty, two-hundred-engineers strong. Re-creating their work would dilute the discipline and the outcome. We deploy them; we don’t reinvent them.

FIG 1.9 · WHICH STACK FITS YOUR PROBLEM

The right
partner per problem.

The first conversation is about your problem, not our platforms. We’ll point you at whichever of the five (or which combination) actually fits — even if “none of the above” is the honest answer.